Your search resulted in 3 "Director of Recreation" jobs in Hudson Valley, NY. Save Job SearchSave SearchSave Job Search: Director of Recreation
BASIC FUNCTIONS AND RESPONSIBILITIES:
Serve as the primary point of contact related to Recreation, Spa and Meal reservations for in-house guests. This staff person will have very high levels of guest contact. In addition to assisting guests with reservations for activities, this staff member will serve as contact point for Mohonk Staff members looking to provide further guest experience enhancements. This person will be responsible for the coordination and maintenance of the Central Stairs information boards related to content and appearance.
ESSENTIAL JOB FUNCTIONS
- Greet guests immediately with a friendly and sincere welcome.
- Use a clear, understandable speaking voice, exercise judgment, respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. according to individual needs.
- Learn and retain a current knowledge of all Mohonk Mountain House offerings for food and beverage, recreation, and other services.
- Learn and retain a knowledge of Mohonk Mountain House history, family history, policies and values.
- Demonstrate a current knowledge of the various attractions, activities and events available in Ulster, Dutchess, and Orange Counties. Provide directions.
- Demonstrate a basic knowledge of other attractions in the Hudson Valley Region. Provide directions.
- Demonstrate a basic knowledge of all mass transportation and rental services available to/from Mohonk Mountain House and the metro areas of New York, New Jersey and Connecticut.
- Demonstrate a familiarity with the services and floorplans of Stewart, Albany, Westchester, JFK, Laguardia, and Newark airports as well as Port Authority Bus Terminal of NYC, and Grand Central Station. Have a basic understanding of the New York City Subway system.
- Work with external companies to arrange excursions to surrounding area attractions on behalf of the guest.
- Maintain a current knowledge of reputable restaurants, bars, eateries, retail, and other services available in Ulster County.
- Create and consistently maintain a quality work environment that is conducive to "Legendary" service.
- Work in conjunction with the Front Desk staff and other departments to accommodate guest information needs/services.
- Maintain open, concise, and consistent communication with management, co-workers and guests.
- Book guest reservations for in-house dining, spa, recreation and other services utilizing various windows based reservations system/point of sale.
- Enter and confirm reservations in the systems with the utmost accuracy and detail to capture all important information. Assist guests with questions regarding their existing reservations.
- Process special requirements and needs for guests through the proper channels so that the requests and needs are met accurately and to the guest’s satisfaction and safety.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Take responsibility for guest concerns: listen, empathize, apologize, resolve and never prove the guest wrong.
- Maintain confidentiality and use discretion and proper judgment in all matters, at all times.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Demonstrate proper accounting procedures for deposits, refunds, rate adjustments and end of shift audits.
- Work under stress from contact with public, demanding deadlines and changing priorities and conditions.
- Remain calm and alert during heavy resort activity. Plan and implement detailed steps by using experienced judgment and discretion.
- Act calmly and effectively in emergency situations and maintain a full understanding of the Mohonk Mountain House Evacuation Plan.
- Demonstrate professional composure and use good manners on the telephone and in person. Answer and respond to telephone calls and emails promptly and communicate in a clear and professional manner. Produce well-written and error-free emails and documents.
- Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation, speaking enthusiastically and engaging with others.
- Participate in outbound sales communications. Achieve high call volume and conversion ratio based on goals set by the Director of Hotel Operations.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook, Resort Suites, Reservation Assistant. NAVIS Applications & Software knowledge a plus.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Lift up to 25 pounds from ground level to waist level and carries a distance of up to 50 feet with/ without assistance. Walk up to 5 miles per day.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Work in active guest setting subject to continuous interruptions and background noises.
- Work up to five hours viewing a computer video monitor and/ or operating a keyboard.
QUALIFICATIONS:
- Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- At least 3 years of experience in a customer focused work environment with proven problem-solving preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 5/2/24
Overview
Under the direction of the Director of Recreation, assists in the development and implementation of a comprehensive recreation program for residents in accordance with residents needs and rules of regulatory body. Flexible hours required, including availability for weekends.
Responsibilities
• Conduct an assessment with each resident to identify residents’ needs, interests and skills for an individualized program plan.• Develop and implement services including group programs and one to one interventions for each resident of assigned unit within the context of the resident’s comprehensive assessment and care plan• Maintain documentation such as assessments, progress notes, MDS, care plans and daily charting.• Assist Director in evaluating the efficacy and effectiveness of recreational interventions in relation to resident’s needs• Participate in interdisciplinary care team meetings and ensure that recreation plan conforms to overall interdisciplinary Care Plan.• provide direction to the nursing staff in providing with physical, cognitive, emotional/behavioral, leisure and social interventions to residents.• Assist in development and maintenance of department quality assurance program.• Assist Director in education and direction of Recreation Leaders.• Supervise/ direct of assigned volunteers.• Maintains adequate amount of supplies and equipment.• In the absence of the Director, is responsible to the Senior Recreation Specialist for the daily operation of the department.• Participates in staff development program including attendance at mandatory education program.• Complies with guidelines of the HAZCOM program• Participates, as assigned, in Nursing Home Committees.• In the spirit of cooperation and in response to resident needs, it may be necessary to perform other related duties as requested and unrelated duties in case of emergency.Qualifications
Education Requirements
• A.A. degree in Therapeutic Recreation or related field with experience in institutional or community programs.Experience Requirements
• One or more years experience working with specialized population or institutional or community programs.Experience Desired
• * Knowledge of Alzheimer’s disease and other Dementias preferred.License Requirements
• NoneSkill Requirements
• Demonstrates strong skills in assessing the needs of the older adult and developing interventions to meet those needs.• Work in a collaborative effort with employees within the department and in other departments.• Interested in self development.• Must possess the ability to deal tactfully with personnel, residents, family members, visitors and government agencies / personnel and the general public.• Creative and energetic• Ability to understand and communicate in the English language, both oral and written• Effective oral and written communication skills• Must be flexible, have time management and organizational skills• Computer skills desirable.Hourly Rate: $21.00- Full Time
- Immediately
- Rhinebeck, NY 12572
- 4/9/24
Overview
Overview: ArchCare Family Home Health Care
ArchCare cares for people of all ages and faiths where they are most comfortable and best able to receive it – at home, in the community and in nursing homes. As the Continuing Care Community of the Archdiocese of New York, we see enhancing the lives of our elders and others who need extra help to stay healthy and live life to its fullest as more than just a job. To us, it’s a privilege and our calling.
Benefits/Perks:
- Includes accrued vacation days, sick days, and holidays.
- Participation in 403 (b)
- Voluntary Benefits: Short Term Disability, Life Insurance, Cancer Insurance, Pet Insurance
- Discounted memberships: Plum Benefits, NYSC Gym
- Pay for work-related eligible commuter expenses with pre-tax dollars
Responsibilities
Responsibilities:
- Provides personal care and rehabilitative services and assists in activities of daily living as directed by the Director of Clinical Services or the supervising Registered Nurse.
- Participates in the development and implementation of a realistic goal-oriented plan of care.
- Provides nutritional support by preparing grocery lists and meals, assisting with feeding and fluid intake, keeping record of nutritional intake.
- Assists clients in administering medication.
- Assists with personal care functions including grooming, bathing, toileting, dressing wounds, taking simple vital sign measurements and recording.
- Helping clients exercise, move around the house and transfer them when required.
- Accompanies clients to medical appointments.
- Assists in socialization and recreation activities.
- Helps with personal housekeeping duties.
Live In Daily Rate: $228.15- $241.15
Qualifications
Qualifications:
- NYS Home Health Aide Certificate or NYS Personal Care Aide Certificate
- Immediately
- Tarrytown, NY 10591
- 4/8/24